Your Pets Are ESSENTIAL… and we’re OPEN to serve!
As COVID-19 continues to dominate the headlines, we are doing everything in our power to #FlattenTheCurve and decrease the spread of Coronavirus. We’ve developed and implemented a protocol to keep everybody healthy and still offer care to your family’s 4-legged members. Here is an outline of the procedures currently implemented:
- We are doing “Curbside” appointments only at this time.
- Our current procedure is that clients should call us from their car when they arrive for their appointment – we will take information over the phone and then bring their pet inside for the doctor to do their examination.
- Once the examination is complete, the doctor will call the client to discuss their findings and make any recommendations. The client will speak with a receptionist to pay their bill over the phone, then a staff member will bring the pet, the receipt and any medications and/or food back to the client.
- Our teams have committed themselves to strict personal sanitation techniques to include frequent hand washing and proper respiratory etiquette as outlined by the CDC.
Please know, we are in this together with you! As this situation continues to unfold, we will continue to keep you updated. We are unbelievably grateful for your continued trust and support.
Stay safe and healthy,
North Kenny Veterinary Hospital